I currently donate via Direct Giving (ACH). How do I convert to Online Giving?
Please contact Becca at 651-287-2095 to let her know you’d like to convert to online giving.
Is online giving secure?
Yes, all account information you enter is secure. No one has access to your data unless authorized by you.
Are there any hidden charges or fees?
No. You select the dollar amount for your gift. That is the dollar amount that will be recognized as your donation. No costs or fees.
What is a contribution schedule?
This is similar to a subscription. You can choose how often you would like an automatic donation to be made – one-time, weekly, every two weeks or monthly.
Why do I have to set up an account and password?
Setting up an account with a password allows you to enter the secure area of the web site for your transaction. Once your account and password are established, all of your personal information (including account numbers) is safe and protected.
Can I designate my gift to a particular department or ministry?
Every dollar given to our General Fund is used to support the overall mission of the church; therefore, gifts cannot be designated or restricted for use by a specific department or ministry. This is true for any kind of donation to the church, not just online giving. There are two funds available to donate to: the General Fund and the Growing in the Spirit fund.
What is the Growing in the Spirit fund?
Growing in the Spirit (GITS) was a campaign to raise money to partner with outside ministries, finish two stages of renovations to the North Wing and pay off the mortgage on our building. We’ve fulfilled our commitments to our partner ministries and completed the first stage of building renovations. Our current priority is to continue making early payments on our mortgage to save money in interest.
Can I post a reoccurring donation to the General Fund as well as the GITS fund?
Yes. You just create two contribution schedules – one for your general giving and one for the GITS fund.
When is the contribution charged to my checking account or credit card?
Transactions usually take 2-3 business days, so contributions scheduled on Friday through Sunday may not show up on your account until early the following week.
What if I want to change my online giving or stop it?
At any time you can log into the system with your account name and password and make changes. From the online giving window, scroll down to the contribution schedule. Select the green edit button to make a change or the blue button to delete.
If I sign up to give online are you going to email me all the time?
No! We won’t bury you with unwanted email or pester you to give more. We may email you VERY periodically, but you can opt out of those messages at any time.
Who do I talk to if I have more questions?
Call 651-287-2083 or email onlinegiving@whchurch.org and our Finance staff will be happy to answer any questions you have.